In short. A current Qualit'EnR qualification depends on annual checks, the required installation audits and a certificate covering the period claimed.
Definition: A Qualit'EnR qualification is recognition of an installation company's competence within a specified activity. Its continuation depends on annual documentary checks and installation audits, with a current certificate covering the period claimed.
Key facts
- As of October 2026, Qualit'EnR's usage rules distinguish a four-year qualification cycle from certificates valid for 12 months.
- The qualification guide requires evidence of a technical referent, a person whose competence Qualit'EnR validates for the relevant activity.
- The installation audit guide places the initial audit within the first 24 months and an additional audit for QualiPAC and Qualibois in the third year.
What evidence supports annual continuation?
Qualit'EnR's qualification guide identifies information about turnover, staffing, installation numbers and subcontracting. It also requires professional liability insurance covering general and ten-year construction liability, and the presence of a validated technical referent. The guide distinguishes these ongoing checks from evidence of business activity, equipment and insurance claims history, which is supplied again at the end of the cycle for renewal.
Section 2.3.5 of the usage rules requires an annual application for the next certificate. The application window opens three months before the previous certificate expires and closes three months before the requested certificate expires. At the second annual check, the company must also demonstrate that an installation audit has taken place; an audit triggered by a complaint is excluded from that requirement.
How does the audit schedule vary?
The installation audit guide requires an initial audit for each critical qualification, QualiPAC and Qualibois, followed by an additional audit on one of them. For QualiPV 36 and QualiPV 500, checks begin with the first installations, or within 12 months on an older installation, then occur at least once per 14 installations.
An orange (insufficient) or red (defective) result requires a follow-up inspection of the audited installation and an additional audit on another installation. Unresolved defects after three months lead to suspension. Suspension ends use of the certificate and qualification mark and removes the company from Qualit'EnR's directory.
What supports a current qualification claim?
Section 2.2 of the usage rules makes the certificate's covered period decisive: outside that period, the company ceases to hold the qualification even while its cycle remains open. Section 3.1.1 restricts mark use to qualifications actually held and permits logos only from receipt of the certificate until its expiry.
At the cycle's end, section 2.3.6 requires a revision application meeting all initial application requirements. A favourable decision issued after the previous cycle expires takes effect on the notification date, without retroactive coverage.
Related terms
- When may an installer display a Qualit'EnR qualification logo on a website?
- Which QualiPAC qualification covers a heat pump or thermodynamic water heater?
- What is the difference between Qualibois Air and Qualibois Eau?
FAQ
Can you rely on the date the qualification was first awarded?
Check the period shown on the current certificate. Qualit'EnR's usage rules also provide a two-year probationary cycle for companies that lack the required installation experience.
Where can you find the audit preparation sheets?
The installation audit guide gives this professional account route:
Technique > Fiche autocontrôle
Sources
- Qualit'EnR, "Les qualifications", August 2026
- Qualit'EnR, "Les audits d'installation", August 2026
- Qualit'EnR, "Nomenclature et règlement d'usage", September 2026
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