In short. ChatGPT may use OpenTable, Resy or Yelp for restaurant availability, subject to provider, restaurant, location and plan eligibility.
Definition: ChatGPT may show restaurant reservation times from OpenTable, Resy, or Yelp. The provider shown, geographic coverage, available times, and booking handoff depend on the restaurant and location.
Key facts
- OpenAI says ChatGPT can find restaurants and available reservation times using location, date, time, party size, and preferences in its search help.
- The same help page documents OpenTable globally, Resy in the United States, and Yelp in the United States and Canada. Availability varies by restaurant and location.
- ChatGPT shows reservation times and a Reserve control only when a supported provider has information for that restaurant.
- A booking may finish in ChatGPT or continue with the provider. OpenTable and Yelp bookings that require a credit card are directed to OpenTable, while Resy uses its own account sign-in.
- OpenAI says a reservation is confirmed after the booking flow is completed and a confirmation is received from OpenTable, Resy, or Yelp.
Which providers can supply the times?
OpenAI's help page names OpenTable, Resy, and Yelp as the providers whose availability may appear for a restaurant. It does not describe one common reservation database shared by the three services. A provider appears conditionally: the help page says that availability varies by restaurant and location, and that reservation times appear only when a supported provider has information for that restaurant.
The regional statement is provider-specific. OpenTable reservations are documented as available globally. Resy reservations are documented as available in the United States. Yelp reservations are documented as available in the United States and Canada. These are the coverage statements in the OpenAI help page, rather than a claim that every restaurant in those areas has times.
How does provider availability work?
ChatGPT's availability result is conditional on a supported provider having information for the restaurant. OpenAI's help page gives the three provider names and the regional coverage, but it does not publish a technical feed or onboarding rule for OpenTable or Resy.
Yelp's Reservations API documentation describes a search that takes a date, time, and number of people, followed by an Openings request that returns available reservation dates and times. The partner then places a hold before sending the reservation request. Yelp marks this as a partner API, with access disabled by default.
What happens when a time is selected?
OpenAI documents a short flow: ask for a restaurant, date, time, and party size; review restaurants and times; select a restaurant or Reserve; then confirm the details and complete the booking flow. Depending on the provider, completion stays in ChatGPT or moves to the provider. OpenTable and Yelp credit-card cases move to OpenTable, and Resy uses its own sign-in.
The confirmation comes from the reservation provider. OpenAI's help page says that the provider sends a confirmation email and that ChatGPT does not save, modify, cancel, or display existing reservations. Reservation search is also unavailable in voice conversations.
Related terms
- Can ChatGPT change an existing restaurant reservation?
- Can restaurant reservations be searched during a ChatGPT voice conversation?
FAQ
Does ChatGPT use all three providers for every restaurant?
No. OpenAI says the provider and available times vary by restaurant and location. The Reserve control appears only when a supported provider has information for that restaurant.
Where are the providers available?
OpenTable is documented as global, Resy as available in the United States, and Yelp as available in the United States and Canada. Restaurant-level availability still varies within those areas.
Can a restaurant assume that its provider will appear in ChatGPT?
The OpenAI help page names the providers and explains the user flow, but it does not document a restaurant onboarding or eligibility process for appearing in ChatGPT reservation results.
Sources
- OpenAI, “Searching the web with ChatGPT”, undated
- OpenTable, “OpenTable API Documentation”, undated
- Yelp, “Yelp Reservations API”, undated
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